
JYAMBERE · KAMONYI
Costs and terms
Ask for a written explanation of all costs linked to an account or loan so your household or business can decide with clear information.
- 01
Ask for the tariff list
Ask about opening, deposit, withdrawal, transfer, account-closure and other service charges. Ask for the date of the tariff list and where to find it.
- 02
Separate fees from interest
For credit, ask for total repayment, dates and any additional charges. The interest figure alone does not show the full cost.
- 03
Compare with your capacity
Use a household or business budget to see what remains after essentials. Do not agree before you know how the commitment fits your income.
- 04
Ask about changes and help
Ask how charges may change, how notice is given and where to raise a concern. Record the answer and date.
YOUR NEXT STEP