
JYAMBERE · KAMONYI
Safe digital banking
Use phone services and messages carefully: confirm the official channel, protect your codes and know where to report a problem.
- 01
Start from the official channel
Type the website address or use the email listed on this site. Do not follow a pressured link to send money or reveal secrets.
- 02
Protect PINs and one-time codes
An authorised staff member should not ask for your PIN, password or one-time code. Do not send or display them in a message.
- 03
Keep evidence
Keep the date, amount, confirmation message and transaction reference. This helps explain a problem without exposing a secret code.
- 04
Pause and report
If a message seems suspicious, stop. Ask the SACCO how to block or correct a transaction and where to report it.
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